Prime Cargo Mail

Courier and freight services

Door-to-door delivery by air, sea and road

We collect, ship and deliver documents, parcels and freight worldwide. Every shipment gets a tracking number, and the receiver is emailed each time its status changes.

Track a shipment

Enter the tracking number from your booking confirmation email.

Help with tracking

How it works

From quote to delivery

  1. Step 1

    Request a quote

    Send us the collection and delivery addresses and a description of the goods. We reply with a price and an expected delivery date.

  2. Step 2

    Book

    When you accept the quote, we register the shipment and email the receiver a tracking number.

  3. Step 3

    Follow progress

    Each time the shipment’s status or location changes, the tracking page is updated and the receiver is notified by email.

  4. Step 4

    Delivery

    The shipment is delivered to the address provided and marked as delivered on the tracking page.

Before you ship

Useful shipping information

A summary of our shipping policy. The full policy explains each point in detail.

Delivery times

International air freight takes 1–10 working days, sea freight 15–45 and road freight 2–10, depending on the service. Customs clearance is extra.

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Packaging

Use a sturdy box, cushion fragile items and fill empty space. We can pack fragile or high-value items for you.

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Customs documents

International shipments need a commercial invoice, a packing list and any permits required for the goods.

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Loss or damage

Report a problem within 30 days of the expected delivery date. Our claims team replies within 10 working days.

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Need a price for a shipment?

Tell us where it is going from and to, what it contains and its approximate weight. We will send you a quote.