Prime Cargo Mail

Contact us

Request a quote, ask about a shipment or discuss a service with our team. Phone and email are answered 24 hours a day.

Send us a message

For a quote, include the collection and delivery locations, what you are sending and its approximate weight.

We only use your details to reply to this message.

Help

Common questions

What information do you need for a quote?

The collection and delivery addresses, a description of the goods, their approximate weight and size, and when they need to arrive.

Which services do you offer?

Air, sea and road freight, warehousing, packaging and storage, and a secure courier service for diplomatic and sensitive material. The services page describes each one.

How long will delivery take?

It depends on the service and destination. Air Express takes 1–2 working days domestically and 1–5 internationally, and sea freight 15–45 working days. The shipping policy lists every service. International times exclude customs clearance.

I have a question about a shipment already on its way.

Please include your tracking number when you contact us so we can find it straight away. You can also check its status on the tracking page.